If your appointment based business already includes a business website then you already have what you should accept online bookings. Because of online booking systems your customers can book and purchase your services online directly on your existing website.
Online booking systems come in two varieties – the ones that redirect your customers to a separate site to complete their booking, and the ones that let your customers book directly on your website. Whichever booking software you choose it’s very an easy task to setup and commence taking bookings online.
Reservation software that works on your website is usually preferred, since it causes less confusion for customers and looks more professional. To begin with taking bookings online you need to select an online booking system.
When choosing an online reservation system it is important to choose one that’s both an easy task to setup and easy for your visitors to use. Make sure you try a demo of what the program will look like on your website. You’ll want your customers to book with minimal effort to reduce the chances of customers giving up mid booking.
When your setting up your web booking software you need to enter some information about your organization. The online booking system got to know what services you want your visitors to book, your staff and resources that provide those services, when your staff are for sale to bookings, and other information which will determine what and when your visitors can book. This is the once-off setup process that needs to be as simple as possible. If any of these details change you can log into your account and modify the settings.
In the event that you already use Google calendar in your business then make sure you choose a booking system that integrates with Google calendar. The program you choose should allow two way integration, in order that bookings made by your customers online appear instantly on your Google calendar, whilst providing you the flexibleness of shifting bookings around without having to log into the booking software.
Other features to consider within an online booking system include PayPal integration to allow our customers to pay online, email and SMS text reminders to lessen no-shows, and full flexibility to let you handle staff leave etc.
Once your account is setup together with your chosen reservation system you will have to plug it into your site. This is done by copying and pasting some HTML code onto the page you need the booking calendar to appear, and you’re ready to start taking bookings online.
Online booking software is not only for big businesses. For a minimal monthly fee you will be offering your customers the convenience of booking online, and thereby increase your bottom line.